Frequently asked questions

Order before 8pm (Gold Coast time), 7 days, and we’ll deliver the same day. Orders after the cut-off go out on the next delivery run.

Delivery is priced on the distance we need to travel, and we’ll confirm the fee with you before your order is finalised. Click & collect is always free.

Every Gold Coast suburb from Ormeau and Coomera down to Coolangatta. You can check your postcode on our delivery page.

Yes — choose cash on delivery or cash on pickup at checkout. Cash is not available for posted orders.

Yes. You must be 18 or older, and we check photo ID (driver licence, proof-of-age card or passport) on every delivery and pickup.

Butane and gas-filled lighters are dangerous goods, which Australia Post and most couriers won’t carry. We deliver them locally on the Gold Coast instead.

It has been filtered to remove more impurities than standard butane. Cleaner gas means fewer blocked jets and a more reliable flame in torch lighters.

Turn the flame to its lowest setting, purge any remaining gas, then hold the lighter upside down and press the butane nozzle firmly into the refill valve for a few seconds. Wait a few minutes before lighting so the gas can settle.

Most click & collect orders are ready within an hour during store hours. We’ll let you know when it’s ready at our Robina store.